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kaya787 Privacy Policy for Your Account Data

kaya787 Privacy Policy explains how we collect, use and protect the details connected with your account, phone verification and wallet activity.

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CONTACT PATHS

Open Support When Privacy Questions Arise

A direct support route helps you ask about the Privacy Policy without placing sensitive details in a public message. Use the support channel shown inside your account and include the email or phone detail connected with your profile, plus a short description of the request. If a wallet status looks unfamiliar, attach only the relevant payment receipt or reference and remove unrelated account data first. Our support team can route questions about access, records and correction requests, including from you in Jakarta or elsewhere in Indonesia.

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Account privacy request

Ask through the support channel displayed after sign-in when you want to know which account details we hold. We may ask you to confirm the phone number linked to the account before discussing private records.

Wallet record check

For a DANA, OVO, GoPay or QRIS question, send the payment date and reference rather than a full wallet balance. We use the smallest practical detail to locate a status record and protect your account.

Correction route

If your name, phone detail or account contact is no longer accurate, tell us through the same support path. We review the request, may confirm ownership by phone verification and explain any step needed before a change.

DATA PRACTICE

Explore How We Handle Your Records

Privacy is handled through ordinary account operations rather than hidden labels. We separate access credentials from payment references where practical, use phone verification before sensitive account assistance and limit internal access to…

Account details

We may collect your contact details, sign-in events, phone verification result and account preferences. These records help us recognise your account when you move between a mobile browser and a computer browser.

Payment references

A DANA, OVO, GoPay or QRIS action can produce a receipt number, amount, time and status reference. Bank transfer and virtual account records may carry similar fields, but we do not need unrelated wallet content.

Cookies and sessions

Necessary cookies can keep a sign-in session working and help us identify unusual access. You can clear cookies in your browser settings, although doing so may require another phone verification step.

Account security

We use sign-in records, device signals and phone verification to investigate unusual access. If an account request involves private data, we may pause the response until ownership is confirmed through the account contact.

Retention choices

We keep records for the period needed to provide account support, resolve a payment status question, protect against misuse or meet a legal duty. When a record is no longer needed, our handling process removes or separates it.

Changes and contact

You can ask what personal data we hold, request a correction or ask about removal through the support channel shown in your account. We explain identity checks, limits and the result rather than silently changing a record.

Find Privacy Policy Answers Before Opening

These Privacy Policy answers address the account steps Indonesian customers most often need to understand before they open an account. We cover phone verification, local wallet records, browser cookies, access requests and contact routes in plain English. If your situation is unusual, use the support channel displayed in your account and avoid sending passwords, full wallet credentials or unrelated documents.

The kaya787 Privacy Policy covers account details, phone verification, sign-in events, cookies, support messages and payment references. It explains why we use each category, how security checks affect access, how long records may remain and how you can request a correction or ask a data question.

We may collect the contact details you submit, the phone verification result, sign-in activity, browser or device signals and account preferences. If you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may also receive a receipt or status reference.

Yes. The Privacy Policy covers records connected with DANA and QRIS, including a transaction reference, time, amount and status where provided. The same principle applies to OVO and GoPay. We ask you to share only the reference needed to resolve a wallet question.

Phone verification helps us confirm that an account request comes from the account owner, especially when you ask about private records or a sign-in issue. We may use the result as a security record, but support will explain the reason for any additional ownership check.

Necessary cookies can keep your session active and help us detect unusual access on a mobile or computer browser. You can clear or block cookies through browser settings. After that change, account access may require another sign-in or phone verification step.

You can contact us through the support channel shown in your account and ask what personal data we hold or request a correction. Include the account contact and a clear description, but do not send your password. We may confirm ownership before responding.

We retain records for account support, security checks, payment status questions or legal duties, and the period depends on the purpose. When the reason ends, we remove, anonymise or separate the record where practical. Access and retention can also depend on local law.

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